Last updated: 30 June 2026
EW Renova (“we”, “us”, “our”, or “EW Renova”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit ewrenova.com (the “Website”).
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.
1. Who We Are
EW Renova is a premium home transformation and interior renovation establishment, registered and operating as a sole establishment under the laws of the Emirate of Dubai, United Arab Emirates, with its place of business in Business Bay, Dubai. References in this Privacy Policy to “we”, “us”, or “our” refer to EW Renova.
As our establishment is based in Business Bay, Dubai (onshore/mainland Dubai), EW Renova is governed by UAE Federal data protection law, namely Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”), and not by the data protection regulations of any UAE financial free zone such as the DIFC or ADGM.
For any questions about this Privacy Policy or how your information is handled, you can contact us using the details provided in the “Contact Us” section below.
2. Information We Collect
The Website is primarily informational. We collect personal information only when you voluntarily provide it to us, such as when you submit an inquiry through our contact or project inquiry form, or when you contact us via email, phone, or WhatsApp.
2.1 Information You Provide to Us
When you fill out our contact or inquiry form, we may collect:
- Your name
- Email address
- Phone number
- Project type (e.g. Residential, Commercial, Villa, Penthouse, Other)
- Your preferred method of contact (Call or WhatsApp)
- City and any project details or message you choose to include
- Any other information you choose to share with us, including over email, phone, or WhatsApp
2.2 Information We Do Not Collect
We do not use third-party analytics tools, advertising pixels, or cookies that track your behavior across the Website or other websites. We do not collect payment information, as the Website does not process any transactions.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry and communicate with you about your project
- Understand your renovation or design requirements
- Schedule consultations, site visits, or follow-up discussions
- Maintain internal records of client and prospective client communications
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Share Your Information
We do not share your personal information with third parties, except in the following limited circumstances:
- With our employees, contractors, or designers who are directly involved in delivering the services you have inquired about, on a need-to-know basis
- If required to do so by law, regulation, or a valid request from a public authority in the United Arab Emirates or elsewhere
- To protect the rights, property, or safety of EW Renova, our clients, or others
We do not share or sell your information to advertisers or unrelated third parties.
5. Data Retention
We retain personal information collected through the Website only for as long as necessary to respond to your inquiry, manage our business relationship with you, or comply with applicable legal obligations. If you would like your information removed from our records, you may contact us using the details below.
6. Data Security
We take reasonable administrative and technical measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. International Visitors
Our Website may be accessed by visitors from outside the United Arab Emirates. By submitting your information to us, you acknowledge that it may be processed and stored in the United Arab Emirates, where data protection laws may differ from those in your home jurisdiction.
8. Your Rights
Under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and subject to applicable exceptions, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain uses of your information
- Withdraw any consent you have previously given us, where processing is based on consent
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable time frame and in accordance with applicable law.
9. Children's Privacy
The Website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links and Social Media
Our Website may contain links to third-party websites and our social media profiles, including Instagram, Houzz, Facebook, and Pinterest. If you choose to visit or interact with us through these platforms, your interaction is governed by that platform’s own privacy policy and terms, not this Privacy Policy. We are not responsible for the privacy practices or content of these third-party websites or platforms, and we encourage you to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- EW Renova
- Email: info@ewrenova.com
- Phone: +971 0427 657 74
- Address: Business Bay, Dubai, United Arab Emirates
Last updated: 30 June 2026
EW Renova (“we”, “us”, “our”, or “EW Renova”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit ewrenova.com (the “Website”).
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.
1. Who We Are
EW Renova is a premium home transformation and interior renovation establishment, registered and operating as a sole establishment under the laws of the Emirate of Dubai, United Arab Emirates, with its place of business in Business Bay, Dubai. References in this Privacy Policy to “we”, “us”, or “our” refer to EW Renova.
As our establishment is based in Business Bay, Dubai (onshore/mainland Dubai), EW Renova is governed by UAE Federal data protection law, namely Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”), and not by the data protection regulations of any UAE financial free zone such as the DIFC or ADGM.
For any questions about this Privacy Policy or how your information is handled, you can contact us using the details provided in the “Contact Us” section below.
2. Information We Collect
The Website is primarily informational. We collect personal information only when you voluntarily provide it to us, such as when you submit an inquiry through our contact or project inquiry form, or when you contact us via email, phone, or WhatsApp.
2.1 Information You Provide to Us
When you fill out our contact or inquiry form, we may collect:
- Your name
- Email address
- Phone number
- Project type (e.g. Residential, Commercial, Villa, Penthouse, Other)
- Your preferred method of contact (Call or WhatsApp)
- City and any project details or message you choose to include
- Any other information you choose to share with us, including over email, phone, or WhatsApp
2.2 Information We Do Not Collect
We do not use third-party analytics tools, advertising pixels, or cookies that track your behavior across the Website or other websites. We do not collect payment information, as the Website does not process any transactions.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiry and communicate with you about your project
- Understand your renovation or design requirements
- Schedule consultations, site visits, or follow-up discussions
- Maintain internal records of client and prospective client communications
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Share Your Information
We do not share your personal information with third parties, except in the following limited circumstances:
- With our employees, contractors, or designers who are directly involved in delivering the services you have inquired about, on a need-to-know basis
- If required to do so by law, regulation, or a valid request from a public authority in the United Arab Emirates or elsewhere
- To protect the rights, property, or safety of EW Renova, our clients, or others
We do not share or sell your information to advertisers or unrelated third parties.
5. Data Retention
We retain personal information collected through the Website only for as long as necessary to respond to your inquiry, manage our business relationship with you, or comply with applicable legal obligations. If you would like your information removed from our records, you may contact us using the details below.
6. Data Security
We take reasonable administrative and technical measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
7. International Visitors
Our Website may be accessed by visitors from outside the United Arab Emirates. By submitting your information to us, you acknowledge that it may be processed and stored in the United Arab Emirates, where data protection laws may differ from those in your home jurisdiction.
8. Your Rights
Under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and subject to applicable exceptions, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain uses of your information
- Withdraw any consent you have previously given us, where processing is based on consent
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable time frame and in accordance with applicable law.
9. Children's Privacy
The Website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links and Social Media
Our Website may contain links to third-party websites and our social media profiles, including Instagram, Houzz, Facebook, and Pinterest. If you choose to visit or interact with us through these platforms, your interaction is governed by that platform’s own privacy policy and terms, not this Privacy Policy. We are not responsible for the privacy practices or content of these third-party websites or platforms, and we encourage you to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when this Privacy Policy was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- EW Renova
- Email: info@ewrenova.com
- Phone: +971 0427 657 74
- Address: Business Bay, Dubai, United Arab Emirates